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Services & Support

Overview

ERWEKA-Services-STEQ-AmericaFor the STEQ America Services team, the customer relationship does not end at the delivery of the equipment. STEQ America Services cares to offer a unique and differentiated after-sales service, focused on customer needs related to the entire state of quality of the process and finished product.

The failure of equipment or misuse can have devastating effects on research results and production. These issues can be magnified by the turnover of staff, lack of knowledge of the equipment or process, and limitations to in-house service or maintenance.

STEQ America understands that facilities often encounter these issues, decreasing the efficiency of the equipment and processes. To assist in the resolution of these issues, and to keep your equipment and processes running smoothly, we have enhanced our customized training and services offerings for our partner lines of equipment…ERWEKA-SUPPORT-CONTACT-STEQ-AMERICA

Services & Support

Equipment installation

Execution of IQ and OQ protocols

Technical support / Validation support

Calibration tool supply (vendor specific) and calibration
service for tools

Calibration repair and service for equipment

Training

End user training for system understanding/use

Service, troubleshooting, and calibration training

USP method discussion, application analysis, SOP draft creation (STEQ America supplied equipment only)

We look forward to assisting you in your laboratory operations!

ERWEKA-SERVICES-STEQ-America

From our media center

ISPE 28th Annual Symposium & Exhibition

STEQ America is excited to be exhibiting at the ISPE (International Society of Pharmaceutical Engineers – Delaware Valley Chapter) 28th Annual Symposium & Exhibition. Register here to attend this event for free. Visit us at Booth 2059.

STEQ-America-is-hiring-SALES-Manager-WPS-ERWEKA -Jobs
STEQ America is hiring!

Do you have what it takes to be our newest Sales Manager? We are a dynamic team and part of a business that is growing quickly. We are looking for a passionate new member who shares our vision for continued success. Click here to find out more about this position…

G-CON Manufacturing Delivers Gene Therapy POD® System

New G-CON Manufacturing video! Get an insider’s look into the design, production, and implementation of G-CON’s Gene Therapy POD system.

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