Privacy Policy

Overview

Last Updated May 25th, 2018

STEQ America, LLC. operates the STEQ America website, which provides the equipment and services for those involved in biotechnology and the life sciences with a focus on laboratory needs and research and development. We offer advanced European solutions for steam sterilization, isolation technology, laboratory heating and drying ovens, the storage of hazardous and flammable materials, cleaning and drying in pharmaceutical manufacturing environments (cGMP washers), gas generators, ultra-low temperature freezers and flexible, mobile cleanroom containment PODs.

This page is used to inform our website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the STEQ America website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.steqamerica.com, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience or for requesting additional information on our products or services while using our website Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.  STEQ America does not sell your information nor provide it to third-party services including, but not limited to, those with the intent to market to you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose, use or sell the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us: info@steqamerica.com

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Our manufacturing partner, Matachana Group, has been producing premium, small to bulk steam sterilizers for more than 50 years. They provide services in over 110 countries. These sterilizers are engineered for flexibility, and to support your cGMP, QC testing and QC application needs. Have you read their latest publication?

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NEW! STEQ America Product Line Flyers

We’ve had some exciting times at STEQ America, recently partnering with even more multinational, pioneering equipment manufacturers to bring you advanced solutions for R&D and manufacturing in pharmaceuticals, biotechnology, and life sciences. Click here to download our new product line flyers and stay current with the innovative technologies you need to be leaders in your industry.

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PACK EXPO International 2018

Pharmaceutical production is moving in a new era, one in which personalized medicine and drug-device configurations will be significant areas of interest. This will require equipment to process dedicated and smaller batches, still comply with cGMP, be custom-designed, all while meeting the needs your current operational requirements.

We partner with top manufacturers including

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